Payment Policy

At Soulario, we prioritize transparency and security in all financial transactions. Our payment policy is designed to provide customers with a clear understanding of the payment methods available, the processing of payments, and the measures we take to ensure the safety of your financial information.

Accepted Payment Methods:

We accept a variety of payment methods to accommodate our customers' preferences. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through digital wallets such as PayPal and Apple Pay, providing a convenient and secure way to complete your purchase.

Payment Processing:

All payments are processed through secure payment gateways that utilize encryption technology to protect your financial information. This ensures that your data remains confidential and secure during the transaction process. Typically, payment processing is completed within a few minutes; however, in some cases, it may take longer depending on the payment method used.

Order Confirmation:

Once your payment has been successfully processed, you will receive an order confirmation via email. This confirmation will include details of your purchase, including the items ordered, the total amount charged, and an estimated delivery date. It is essential to review this information for accuracy and to retain it for your records.

Payment Security:

We take the security of your payment information seriously. Our payment processing partners are compliant with Payment Card Industry Data Security Standards (PCI DSS), which sets forth stringent requirements for data protection. We do not store your credit card information on our servers, further minimizing the risk of unauthorized access.

Currency:

All transactions are processed in United States Dollars (USD). If you are purchasing from outside the United States, your bank or credit card provider may apply currency conversion rates or fees, which are beyond our control. We recommend checking with your financial institution for details regarding international transaction fees.

Refunds and Chargebacks:

In the event of a return or cancellation, refunds will be processed back to the original payment method used during the purchase. Please refer to our refund policy for specific details regarding eligibility and processing times. Chargebacks initiated without prior communication may lead to account restrictions, as we strive to resolve any issues directly with our customers.

For any questions or concerns regarding our payment policy, please do not hesitate to contact our customer support team. We are committed to providing a secure and satisfactory shopping experience for all our customers.